Privacy policy
Effective Date: 1-January-2023
Last Updated: 9-July-2025
This Privacy Policy describes how Runic Whisper LLP (“we,” “our,” “us”) collects, uses, stores, and protects your personal information when you interact with our website or use our services. We are committed to safeguarding your privacy in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and India’s Digital Personal Data Protection Act (DPDP Act), 2023.
1. Who We Are
Runic Whisper LLP is a corporate gifting and merchandising agency offering personalized, brand-aligned gifting solutions for businesses.
2. What Information We Collect
a) Personal Information You Provide:
Full name
Email address
Contact number
Company/organization name
Shipping or billing address
Any other details you submit through forms or correspondence
b) Automatically Collected Information (Device Data):
IP address
Browser type & version
Time zone & location
Referring/exit pages
Cookies and browsing behavior on our site
Device type and operating system
This information is collected through cookies, log files, and third-party analytics tools.
3. Why We Collect Your Data
We collect and process your data to:
Fulfill orders and provide our services
Respond to inquiries and support requests
Improve our website and offerings
Send newsletters, marketing communications (with your consent)
Maintain website security and prevent fraud
Comply with legal obligations
We only collect data that is necessary and relevant for the purposes outlined above.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Understand user behavior and preferences
Track website performance and improve user experience
Deliver targeted marketing and ads (where applicable)
You can control cookie preferences through your browser settings or opt out using cookie banners (if implemented).
We use cookies to improve your browsing experience, analyze website traffic, and personalize content. By continuing to use our site, you consent to our use of cookies.
Cookies help us understand how you interact with our site so we can serve you better — from smoother navigation to more relevant recommendations.
Runic Whisper uses essential and performance cookies to ensure the website functions properly and to enhance your overall experience.
Your privacy matters. We use cookies responsibly and do not use them to collect personally identifiable information without your consent.
For more information, feel free to reach us at magic@runicwhisper.com
5. Third-Party Services
We may share your information with trusted third parties to support our operations, including:
Shipping & logistics partners
Payment processors
Marketing platforms (e.g., email tools)
Web analytics providers (e.g., Google Analytics)
All third-party partners are vetted and are contractually obligated to maintain the confidentiality and security of your data.
We do not sell or rent your personal data to any third party.
6. Data Storage & Security
Your information is stored securely using industry-standard encryption and access control measures. We retain your data only for as long as necessary to fulfill the purposes stated, or as required by law.
7. Your Rights
Depending on your jurisdiction, you have rights that may include:
Under GDPR (EU users):
Right to access, rectify, or erase personal data
Right to object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a data protection authority
Under CCPA (California residents):
Right to know what personal information is collected and how it's used
Right to request deletion of personal data
Right to opt out of the sale of personal data (Note: We do not sell data)
Right to non-discrimination for exercising privacy rights
Under DPDP Act (India):
Right to access, correct, or erase personal data
Right to nominate another individual to exercise rights
Right to withdraw consent
Right to file grievances with the Data Protection Board of India (when constituted)
To exercise any of these rights, please email us at magic@runicwhisper.com
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised date. We recommend checking back periodically for any changes.
10. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
📧 Email: magic@runicwhisper.com
